Frequently Asked Questions

Short answers about packs, wholesale, shipping and food information with SpicyCenter.

What is the minimum bulk order?+

Wholesale starts at 10kg per bulk line. Larger bags (25kg, 50kg, 100kg+) and custom quantities can be quoted.

Is the Indian market price what I pay?+

No. Indicative Indian market prices are reference data with date, market, grade and source. Your invoice is the retail or wholesale selling price plus shipping and any tax/duty that applies.

How is UK shipping calculated?+

Shipping is configurable. The default UK rule is ₹750 per kg of shipment weight with a 1kg minimum chargeable weight. That figure does not include UK import duty or VAT unless we explicitly configure those as included.

Do you ship to the EU?+

The EU is a planned market. Country rates, VAT and food-information rules must be configured before we accept EU checkouts for that country.

Why do some spices need extra documents?+

Certain dried spices from India can face increased official controls in the UK and EU. We track that in compliance fields rather than hiding it.

Can I buy cumin as jeera or Cuminum cyminum?+

Yes. Search understands English, Hindi, botanical names and pack sizes such as 25kg.

Do you deliver outside the UK and Europe?+

The storefront currently quotes delivery for the United Kingdom and listed European countries only. India is our sourcing story, not a checkout destination on this site.

What is the difference between whole and ground spices?+

Whole spices keep aroma longer; grind or crush just before cooking when you can. Ground spices are convenient for everyday tadka and masala blends but fade faster if stored warm or in light.

How should I store Indian spices in the UK?+

Airtight tins or jars, away from the hob and sunlight. Buy retail packs for home use and 10kg+ only if you will turn the stock. We do not print fake ‘best before 5 years’ claims.

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